Guest requests
A guest chooses room service or an enabled request from your hotel's list.
For room service and guest requests
A more thoughtful stay. A clearer team.
Connect room-service orders and enabled guest requests with the people who can help, alongside your hotel's existing systems.
Software on your existing devices. No hardware supplied.
01
Hotel
A guest-facing place to ask
The applicable room access opens your room-service menu and enabled guest request list. Your hotel decides which services and items guests can request.
02
Hotel
Work reaches the relevant team
Room-service orders and guest requests remain distinct. Staff permissions and enabled departments decide which requests and actions appear in each workspace.
- Room-context service menus
- Enabled guest request items
- Clear new, in-progress and completed work
03
Hotel
Follow the service, not a second booking system
Your team can follow the relevant work and preserved records. Room booking, check-in, door access and official guest charging remain in your existing hotel systems.
04
Hotel
A private record when available
The stay-record service uses a reception-issued private code and displays the returned record. It is a read-only record, not an invoice or online payment processor.
How it works
From guest request to thoughtful service.
Room service and guest requests stay distinct. Your hotel's existing systems remain in place.
Team responds
The relevant team sees the request and takes the next permitted action.
Service completes
Staff records completion so the result is visible and the history remains.
Same devices. A clearer service day.
Keep your till.
Make service smarter.
Choose your business, see the current plans and create your workspace.